Non-emergency Maintenance Request

Please login to UPTIME to submit a non-emergency maintenance request. If you do not have an account please email elena@upg.ca If your request is an emergency during working hours please call 604-688-7900 or after hours please call Paladin on 604-296-3131.

Bike Room and Shower

Please login to UPTIME to submit a request for access to the bike and shower room. If you do not have an account please email elena@upg.ca

Card Access Authorization

Please login to UPTIME to submit a card authorization request. If you do not have an account please email elena@upg.ca

After-Hours Emergency Contact Information

Please login to UPTIME to submit your after hours emergency contact information . If you do not have an account please email elena@upg.ca of UPG Vancouver office or maureen@upg.ca of UPG New Westminster office.

Enterphone

Please login to UPTIME to submit your Enterphone information . If you do not have an account please email elena@upg.ca for UPG Vancouver office or maureen@upg.ca for UPG New Westminster office.

Directory Board Listing Request

Please login to UPTIME to submit a directory board listing request. If you do not have an account please email elena@upg.ca

Elevator Access Times

Please login to UPTIME to submit an elevator request access . If you do not have an account please email elena@upg.ca for UPG Vancouver office or maureen@upg.ca for UPG New Westminster office.

Floor Warden

Please login to UPTIME to add a new floor warden or update your floor wardens. If you do not have an account please email elena@upg.ca

Telephone/Internet Access Part A: Site Visit Request

Please login to UPTIME to submit a telephone/internet access request. If you do not have an account please email elena@upg.ca

Telephone/Internet Access Part B: Installation Request

Please login to UPTIME to submit your Telephone/Internet Access Part B: Installation Request. If you do not have an account please email elena@upg.ca for UPG Vancouver office or maureen@upg.ca for UPG New Westminster office.

Tenant Project Inquiry Part A: Request for Access

Please login to UPTIME to submit a tenant project inquiry request. If you do not have an account please email elena@upg.ca of UPG Vancouver office or maureen@upg.ca of UPG New Westminster office.

Tenant Project Inquiry Part B: Scope of Work

Please login to UPTIME to submit a tenant project inquiry request. If you do not have an account please email elena@upg.ca of UPG Vancouver office or maureen@upg.ca of UPG New Westminster office.

Boardroom Booking Request

Please login to UPTIME to submit a boardroom booking request. If you do not have an account please email adria@uptownpropertygroup.com.

Building Policies